Ciao Vitro 3 Series Bean to Cup

New arrivals in the bean to cup market rarely change the shape of what an automatic machine can do, but the Vitro 3 Series widens the menu in a way that matters to operators: alongside a full espresso range it brews tea fresh, so a site no longer needs a separate solution for the customers who do not drink coffee. It also arrives as a 2025 model, meaning the electronics and interface are current rather than carried over.

Capacity and control

Rated at around 250 drinks a day, the Vitro 3 is aimed at locations where demand is genuine rather than occasional, which gives useful headroom for a venue with a morning peak and a steadier afternoon. Aroma is managed before the brew cycle begins, and bean levels are actively monitored, the two working together to keep extraction consistent as the hopper empties, and the grinder produces the fine, even particle size that espresso needs. Automation extends to cleaning, reducing the manual work required to keep output reliable.

Specification highlights

• High-capacity output of approximately 250 drinks per day
• Fresh brew tea option in addition to the full espresso menu
• Aroma management ahead of brewing, plus active bean level monitoring
• Espresso, cappuccino, latte, americano and hot chocolate at one touch
• Automated cleaning routines that cut manual maintenance
• Compact commercial cabinet designed for front-of-house positions

The tea argument

Because the tea is brewed rather than served from a bag and a hot water tap, the offer feels considered rather than an afterthought. This is worth more than it first appears. In most British workplaces and venues a meaningful share of people are not drinking coffee, and the usual answer is a hot water tap and a box of teabags sitting next to an expensive coffee machine, which quietly signals that tea drinkers are an afterthought. Serving both properly from one machine removes a second piece of equipment from the counter, removes a second thing to clean, and removes the small daily irritation that comes with being the person who does not drink coffee.

Reading the 250 figure

A daily rating describes sustainable output, not a promise about your worst fifteen minutes. The Vitro 3 suits a site with a real morning peak followed by steadier trade, and the headroom is what stops the machine feeling stretched on a busy day. Where a site plans to grow its coffee sales, the extra capacity avoids replacing the machine a year later. If your demand is genuinely occasional, this is more machine than you need; if it is relentless from open to close, take the sizing exercise seriously and work through the cups-per-day calculation before you decide, rather than trusting a headline number.

Siting and services

It is built as a compact commercial cabinet intended for front-of-house positions, so it is designed to be looked at rather than hidden. Allow a level, load-bearing surface, clearance above for filling the hopper, and access at the rear or side for the waste container and routine servicing. Confirm the service requirements with us before you fix the position, and the final connections are a job for a qualified engineer rather than a member of your team.

Everyday operation

Hotels, larger offices, cafes and self-service environments handling steady traffic will get the most out of this machine, particularly where nobody is dedicated to drinks service. Automated cleaning takes the bulk of the routine off your staff, but it does not remove the need for someone to own the machine: refilling, emptying and responding to prompts still needs to sit with a named person or a shift routine. The consumables side is simple enough to keep stocked from the Ciao essentials range, and getting the bean right will do more for the cup than any setting on the screen.

Good fit for

• Hotels and larger offices serving both coffee and tea drinkers
• Cafes and self-service environments with steady all-day traffic
• Sites expecting coffee sales to grow over the next few years
• Counters where a second machine for tea is not wanted

Compare it with the rest of the Ciao automatic machines if your volumes sit above or below this level.