Ciao Vitro 3 Series Bean to Cup

In most British workplaces and venues a meaningful share of people are not drinking coffee, and the usual answer is a hot water tap and a box of teabags sitting next to an expensive coffee machine, which quietly signals that tea drinkers are an afterthought. The Vitro 3 Series brews tea fresh alongside a full espresso range, so a site no longer needs a separate solution for the customers who do not drink coffee.

Brewed tea, not a bag and a tap

Because the tea is brewed rather than served from a bag and a hot water tap, the offer feels considered. Serving both properly from one machine removes a second piece of equipment from the counter, removes a second thing to clean, and removes the small daily irritation that comes with being the person who does not drink coffee. New arrivals in the bean to cup market rarely change the shape of what an automatic machine can do; widening the menu at that end is the exception.

The espresso side

Aroma is managed before the brew cycle begins and bean levels are actively monitored, the two working together to keep extraction consistent as the hopper empties, and the grinder produces the fine, even particle size that espresso needs.

• Espresso, cappuccino, latte, americano and hot chocolate at one touch
• Aroma management ahead of the brew cycle
• Active bean level monitoring as the hopper empties
• Automated cleaning routines that cut manual maintenance

Reading the 250 figure

Rated at around 250 drinks a day, the Vitro 3 is aimed at locations where demand is genuine rather than occasional. A daily rating describes sustainable output, not a promise about your worst fifteen minutes, and this machine suits a site with a real morning peak followed by steadier trade. The headroom is what stops it feeling stretched on a busy day, and where a site plans to grow its coffee sales it avoids replacing the machine a year later. If your demand is genuinely occasional, this is more machine than you need; if it is relentless from open to close, take the sizing exercise seriously and work through the cups-per-day calculation rather than trusting a headline number.

A current model, not a carried-over one

It arrives as a 2025 model, which means the electronics and interface are current rather than inherited from an earlier cabinet. It also arrives new, with a two-year warranty. Compare it with the rest of the Ciao automatic machines if your volumes sit above or below this level, particularly if you are weighing a second machine for tea against a single counter that does both.

Siting and services

The cabinet is compact and built for front-of-house positions, so it is designed to be looked at rather than hidden. Allow a level, load-bearing surface, clearance above for filling the hopper, and access at the rear or side for the waste container and routine servicing. Confirm the service requirements with us before you fix the position, and treat the final connections as a job for a qualified engineer rather than a member of your team.

What still needs a person

Hotels, larger offices, cafes and self-service environments handling steady traffic will get the most out of this machine, particularly where nobody is dedicated to drinks service. Automated cleaning takes the bulk of the routine off your staff, but it does not remove the need for someone to own the machine, and three jobs still sit with a named person or a shift routine.

• Refilling beans and consumables
• Emptying the waste
• Responding to the machine’s prompts

Keeping it stocked

The consumables side is simple enough to keep stocked from the Ciao essentials range, and getting the bean right will do more for the cup than any setting on the screen. Order to a stock count rather than to a gap on the shelf, and the counter never has to explain why the hopper is empty at nine in the morning.